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CANCEL GUIDE / STREAMING
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Cancel Prime Video.
Official instructions, the closest published starting point, and the details to check before you finish.
ACCOUNT STARTING POINT · DOES NOT CANCEL AUTOMATICALLY
OFFICIAL DESTINATIONPRIME-VIDEO
YOU ARE HEADING TO
www.primevideo.com
LEAVE ON
YOUR TERMS.
YOUR TERMS.
Account routeOFFRAMP / 2026
✳ THE EXIT ROUTE / 3 STEPS
Here's what
to do.
- 01
Sign in to Prime Video and open Account & Settings.
- 02
Under Your Account, look for End Subscription if you have a Prime Video-only plan.
- 03
If Prime Video is included with Amazon Prime, select Edit on Amazon under Prime Membership and follow the Amazon process.
BEFORE YOU CONFIRM
Prime Video Channels and subscriptions via mobile/telecom partners may have separate billing and cancellation routes.
After cancellation
Check the active subscription list after completing the cancellation.
IF THE PATH CHANGES
Still stuck?
Take another route.
Check the account and billing provider, or draft a written request if the option isn't visible.