Cancel Microsoft 365.
Official instructions, the closest published starting point, and the details to check before you finish.
YOUR TERMS.
Here's what
to do.
- 01
Sign in with the Microsoft account used for the Microsoft 365 purchase.
- 02
Find the subscription and select Cancel subscription (or Upgrade or Cancel).
- 03
Review alternatives, then choose I don't want my subscription to finish the process.
Apple, Google Play, and retail purchases may need to be canceled through the seller. If the page shows Turn on recurring billing, renewal is already off. Storage limits may shrink when paid access ends; check files before canceling.
If purchased from Apple, Google, or a retailer, Microsoft says you must manage it with that seller.
Still stuck?
Take another route.
Check the account and billing provider, or draft a written request if the option isn't visible.