THE SUBSCRIPTION EXIT INDEXBuilt on official instructions. Not empty promises.INDEPENDENT BY DESIGN
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CANCEL GUIDE / AI & SOFTWARE
✳

Cancel ChatGPT.

Official instructions, the closest published starting point, and the details to check before you finish.

Open ChatGPT
ACCOUNT STARTING POINT · DOES NOT CANCEL AUTOMATICALLY
OFFICIAL DESTINATIONCHATGPT
YOU ARE HEADING TO
chatgpt.com
LEAVE ON
YOUR TERMS.
Account routeOFFRAMP / 2026
✳ THE EXIT ROUTE / 3 STEPS

Here's what
to do.

  1. 01

    Sign in with the account that bought your subscription on the web.

  2. 02

    Open account menu → Settings → Billing.

  3. 03

    Under Cancel plan, select Cancel and confirm the change.

BEFORE YOU CONFIRM

Web subscriptions use ChatGPT Settings → Billing; Apple/Google Play purchases must be canceled in their stores. Business subscriptions use workspace billing settings. Cancel at least 24 hours before renewal; cancellation does not itself refund charges.

After cancellation

Canceling stops future renewals but does not automatically refund past charges.

Open ChatGPT
IF THE PATH CHANGES

Still stuck?
Take another route.

Check the account and billing provider, or draft a written request if the option isn't visible.